Log into your account

E-mail:
Password:
Protection code:
Remember me
Forgot your password? Not registered?

Registration

E-mail:
Password:
Repeat the password:
I agree to all
Terms of use
Already registered?

Data restoring

How to Use

Welcome to the official website of the WCC Fan Exchange Powered by TixCity!

 

Overview

The WCC Fan Exchange Powered by TixCity offers tickets for the West Coast Conference Men`s & Women`s Basketball Tournament, giving fans access to some of the best seats in the house from other members of the WCC Trusted Community. The Fan Exchange allows WCC Conference Tournament ticket holders a place to sell their tickets while having full control over their own price. One of the biggest benefits of using the WCC Fan Exchange Powered by TixCity is that part of every  order helps  support the West Coast Conference.

 

Listing Tickets

Select `Sell Tickets`. A list of available events for resell will be available or you may search by date or event name. Select event in which you want to list tickets for. Enter "Quantity" of tickets to be sold, Section, Row, Seat Numbers of tickets, Seller must list consecutive seat numbers, no gaps in seats allowed. WOMEN`S GAMES ARE GENERAL ADMISSION. TO LIST TICKETS FOR WOMEN`S GAMES, PLEASE PUT IN GA AS THE SECTION, GA AS THE ROW, AND THEN A RANDOM SEAT NUMBER.

Ticket Splits - Select how you would like your tickets to be sold

SELL IN ANY QUANTITY: Buyer will be able to choose any amount of tickets within the total amount listed.
SELL IN MULTIPLE OF *: Seller chooses how the tickets will be made available to Buyer based on the Quantity of tickets they want to sell. Seller can chooise to sell in quanities of 1-36 based on the total amount of tickets in the ticket group.
NO SPLITS, SELL ALL MY SEATS TOGETHER: Buyer must select all tickets listed with the ticket group.

 

Delivery Method - Choose the method of delivery you intend to use to deliver your tickets

FED EX: Seller is not responsible for cost of shipping via Fed Ex. Fed Ex label will be automatically generated in Account upon Seller request when tickets are ready to be shipped. Shipment type is chosen by Buyer. It is the responsibility of Seller to print label and get to Fed Ex Office or dropbox within 24 hours of delivery being generated. Failure to do so will result in penalty and/or suspension from site.

STADIUM PICK UP: Will Call delivery is available at the TixCity Last Minute Pickup location at the Orleans Arena. Seller must DELIVER tickets to TixCity no later than 24 hours prior to start of event. Any listings that TixCity has not received the tickets for within 24 hours of the event, will be deactivated. Listings can be reactivated once TixCity receives the tickets.

Tickets can be picked up by buyer 2 hours prior to the start of event at the TixCity Last Minute Pickup location at the Orleans Arena. Photo ID is required for pick up. Tickets will be under name on the order.

Pick Up location will be in the Outer Lobby of the Orleans Arena at the top of the escalator at the WCC Fan Exchange desk.

 

Pricing - Pricing tickets is the sole responsibility of, and at the sole discretion of, Sellers.

Select the amount you would like your tickets to be listed at. You will see once the price is set what the amount you will receive once the 10% SELLER FEE is included. Portion of all SELLER FEES goes to the West Coast Conference. Price can be adjusted in the Seller`s Account at any time once tickets are listed. Pricing tickets is the sole responsibility of, and at the sole discretion of, Sellers and must be done in accordance with all applicable laws. NEVER are you allowed to list speculative tickets. We reserve the right to remove any listings suspected of being speculative or false inventory. By listing a ticket for sale, you are making a legal offer to sell that ticket to a Buyer who purchases the ticket for the price the Seller has specified. It is the Buyer’s responsibility once a ticket is sold, to deliver the ticket exactly as it is specified in the listing, within the required delivery timeframe. A Seller is not allowed to cancel a sale so that they can relist the tickets at a higher price. Failure to fulfill your orders will lead to additional charges and penalties. There will be a 10% service fee on each transaction for Seller. Portion of fees will be distributed to the West Coast Conference with the remaining portion to help cover site maintenance. Account and valid credit card must be set for Seller to list tickets. 

 

Enter any special notes Buyer may need to know about tickets (Wheelchair Accessability, Alcohol Availablity, Obstuctions or any other issues Buyer may otherwise be unaware of)

Click Proceed to list tickets on the Fan Exchange once a valid credit card is included to Account

Payment will be made to Seller based on method chosen in Seller`s Account. Payments to sellers are made via PayPal. Payments will be made 72 hours after event to ensure there was no issues with buyer gaining entry into event. TixCity reserves to withhold or rescind payment if there is an issue with tickets.

 

Buying Tickets

The Buyer is responsible for reading the complete listing before making a commitment to buy tickets. When an order is placed, that is a legal agreement to purchase those tickets. Payment is remitted to TixCity and disbursed to the seller according to our payment policy. ALL SALES ARE FINAL. Other than cancelled events, Buyer will not receive a full refund for a completed purchase. Orders cannot be changed or cancelled once the sale is complete. There is a 15% Service Fee on each order. Portion of fees will be distributed to the West Coast Conference with the remaining portion to help cover site maintenance. Delivery Fee will vay based on method of delivery.

To purchase tickets select "BUY TICKETS". Choose from the list of available events or search for an event by event date or name. Only events listed on the WCC Fan Exchange are available for purchase. If there is an event you don`t see, visit www.tixcity.com to purchase tickets. Once event is selected, select the Quantity of Seats you wish to purchase. Please be aware the Seller is responsible for Ticket Splits. Certain quantity may be unavailable for specific listings. Click Buy Tickets to proceed and enter your billing information for the selected paymanet. You will be redirected to a Paypal Merchant page to checkout using either Paypal or Credit Card only. Enter delivery information based on the method chosen. 

Delivery Method - Choose the method of delivery you intend to use to deliver your tickets

FED EX: Tickets are sent from Seller via Fed Ex. Fed Ex label will be automatically generated in Account upon Seller request when tickets are ready to be shipped. Shipment type is chosen by Buyer. It is the responsibility of Seller to print label and get to Fed Ex Office or dropbox within 24 hours of delivery being generated. Failure to do so will result in penalty and/or suspension from site. Tickets will be sent to the Billing address entered when order is placed. Indirect Signature is required. Fed Ex will attempt 2 deliveries and leave a door tag for signature if customer is unavailable. 

STADIUM PICK UP: Will Call delivery is available upon Seller`s request at the TixCity Last Minute Pickup location at the Orleans Arena. Tickets can be picked up by buyer 2 hours prior to the start of event at the TixCity LMS. Photo ID is required for pick up. Tickets will be under name on the order. 

Pick Up location will be in the Outer Lobby of the Orleans Arena at the top of the escalator at the WCC Fan Exchange desk.

 

If further help is needed, please contact TixCity Customer Service at 732-767-1100 or contact us at wccfanexchange@tixcity.com

 

Customer Service

We understand that buying tickets online can be nerve-racking, and that’s why TixCity stands behind our award winning service. We promise to provide a secure place to purchase valid and authentic tickets and to deliver them on time. If for any unforeseen reason the tickets you selected are not available, we will substitute a comparable or better ticket for the same price. If your event is cancelled entirely with no rescheduled date, we promise a full refund. Our customer service team is always here to ensure you get exactly what you pay for.

 

Office Hours and Location

Mon - Fri: 9:00 am - 8:00 pm EST
Sat - Sun: 9:00 am - 9:00 pm EST

Of course, you are free to shop our website for tickets 24 hours a day, 7 days a week.

Phone: 732.767.1100
Fax: 732.225.0922
Email: wccfanexchange@tixcity.com

WCC Fan Exchange 
c/o Tix City
1313 Paterson Plank Road
2nd Floor
Secaucus, NJ 07094

Thanks again for choosing TixCity. We truly appreciate your business!

 

Disclaimer

The WCC Fan Exchange is powered by TixCity who is a privately owned ticket agency. TixCity is the Official Secondary Ticket Partner of the West Coast Conference. If tickets are not available for a current event on the WCC Fan Exchange, please check www.tixcity.com for exclusive inventory. Save 10% by using discount code WCC. Account with valid credit card must be created in order to list tickets. Seller is responsible for delivery of tickets based on selected method. If there is any issue with tickets on day of event please contact us immediately for assistance. Paypal or credit card only for buyers and Paypal or standard check for sellers upon delivery of tickets. 10% fee for seller. 15% fee for buyer. Portion of all fees goes to the West Coast Conference with remaining portion used to help maintain the Fan Exchange. For further assistance please contact the TixCity Customer Service at 732-767-1100 or wccfanexchange@tixcity.com